ISHIKAWA DIAGRAM EXAMPLE GRADUATION RATES HOW TO

This is how to meet or exceed customer expectationsĭ. These efforts shouldn't be done in meetingsĬ. During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. The best answer is the quality management plan. The quality management plan is part of the project management plan. In which of the following does the project manager document quality control, quality assurance, and quality improvements for this project?Ĭhoices Band C are components of a quality management plan. The design allows for two percent spillage, amounting to over two tons of spilled rock per day. A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. Quality audits are a necessary part of the Perform Quality Assurance process to improve project performance quality. What would BEST support your opinion that there is a problem? In the executing process group, you begin to become concerned about the accuracy of progress reports from the projects. You are the program level manager with several project activities underway. Quality, cost, schedule, scope, risk, and other factors may be prioritized differently on each project. Quality, cost, and schedule should be considered of equal importance unless specific project objectives make any one of them most important. This can be a tricky question, in that most project managers dismiss the need to focus on quality. It should be decided for each project Answer D Schedule is most important, quality next, and then costĭ. Quality is more important than cost or scheduleĬ. Cost is most important, quality next, and then scheduleī. In planning your project, which would generally have the highest priority: quality, cost, or schedule?Ī. Therefore, you have little or no inventory. With a just-in-time environment, supplies are delivered when you need them and not before. This will require more attention, because the amount of inventory in such an environment is generally: You are managing a project in a just-in-time environment. If you have seven data points in a row on the same side of the mean, statistically the mean has shifted, calling for action to correct the problem. This is the rule of seven and can be ignored Answer C Adjust the chart to reflect the new meanĭ. A control chart shows seven data points in a row on one side of the mean. They are an input to the Perform Quality Assurance process, which is the process in which quality audits take place. Quality metrics are an output of the Plan Quality process. Confirmation of the implementation of approved change requests Answer C Improved processes to increase productivityĭ. Determination of whether project activities comply with organizational policiesī. All of the following result from quality audits EXCEPT:Ī. Memorize the numbers for 1, 2, 3, and 6 sigma. What percentage of the total distribution is 3 sigma from the mean equal to? Therefore, choice B must be the best answer. Standard deviation is the measurement of a range around the mean. Much time remains in the project Answer B Far the estimate is from the highest estimateĭ. Standard deviation is a measure of how:Ī. All the other choices are costs of nonconformance to quality. Only quality training (choice B) is a cost of conformance to quality. All of the following are examples of the cost of nonconformance EXCEPT: The length of time it takes to test a whole population is one of the reasons to take a sample. Improved quality leads to increased productivity, decreased cost effectiveness, and decreased cost risk Improved quality leads to increased productivity, increased cost effectiveness, and increased cost risk D. Improved quality leads to increased productivity, decreased cost effectiveness, and increased cost risk C. Improved quality leads to increased productivity, increased cost effectiveness, and decreased cost risk B. Which of the following BEST describes why the manager is wrong? A. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place, and there is a strong sense of team. The project schedule has been compressed, and the CPI is 1.1. A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project.

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